Tips for Telephone Interviews

Tips for Telephone Interviews

Because you’re working (mostly) without visual “body language” — the largest component in most communications — your pace, tone and pitch on the telephone are critical.

If you speak too fast, you’ll sound nervous. If you are too slow, you’ll sound disinterested.

Your pitch needs to be moderate. If it’s too high, it may make you sound nervous. If it’s too low, it may impact how confident you seem.

Practice the “Three C’s”: Be confident, clear and concise.

Try to visualize the interviewer’s surroundings. Try to “listen” for their body language. Imagine how they are reacting to you. Don’t be reluctant to ask for clarification of what they are saying, and to confirm that what you intend to communicate is being correctly understood. Without the visual cues that may signal confusion or a misunderstanding, try to listen for nonverbal cues such as pauses or changes in their tone or pitch. You can often “hear” what’s going on in the background if you’re “listening” for it.

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